Ecom ResolutionsE-commerce problems. Resolved.

How Ecom Resolutions works

How it works

From problem to resolved in four steps

No hourly billing, no black box. You always know what's happening and what it costs.

  1. 1

    Describe the problem

    Tell us what happened in plain words — screenshots help. It takes less than 60 seconds.

  2. 2

    Get a diagnosis & fixed quote

    A specialist reviews your case and replies with the root cause and one clear, fixed price. No surprises.

  3. 3

    We fix it

    Approve the quote and we get to work. You can follow every update from your case dashboard.

  4. 4

    Resolved — or we keep working

    Most issues are resolved within 24–48 hours. If it's not fixed, we keep working until it is.

Expert Specialists

Experienced e-commerce professionals.

Fixed Pricing

Clear, upfront pricing. No hidden fees.

Fast Turnaround

Most issues resolved within 24–48 hours.

Satisfaction Guaranteed

We work until your issue is resolved.

4800+

Issues resolved

97%

Resolution rate

36h

Median turnaround

4.9/5

Average rating

FAQ

Questions, answered

Every resolution has one fixed price, quoted up front after diagnosis. You approve it before any work starts, and there are no hourly rates or hidden fees.

Stop fighting seller support alone.

Describe your problem once. Get a diagnosis, a fixed price, and a resolution — usually within 24–48 hours.

Send your problem

Free diagnosis · Fixed quote · Pay only if we take the case